At our store, we handle orders promptly, ensuring a seamless experience for our valued customers. Here’s what you need to know about our shipping process:
• Order Processing and Timelines:
• Orders are processed in the order they are received  through our website
• Each item specifies its estimated shipping timeline under our Ordering Policy
• Please note that the mentioned timelines do not include processing time.
• Delivery Timeframes:
• Within Karachi: Expect delivery within 2 to 3 working days.
• InterCity Deliveries: Allow 4 to 5 working days for delivery.
• Payment Options:
• Cash on Delivery (COD) is available.
• Customers can also make payments via bank transfer, Jazz Cash (easy-paisa), or Naya pay.
• Urgent Delivery Requests:
• Need your order urgently? We’re here to assist! Place your order online and then reach out via email or WhatsApp with your order ID.
• Contact Information:
The contact details provided are solely for delivery
purposes.
• For order-related inquiries, we address questions via email.
• TCS courier service:
• Once items are dispatched via TCS, they are no longer under our direct care.
• In case of delays or damage during transit, feel free to ncontact TCS directly.
• Responsibility and Delays:
We cannot be held liable for delays caused by incomplete
contact information, nunresponsive attempts during delivery, or
area restrictions/road closures.
International Shipping: Most items can be shipped
internationally. Quotations are based on weight, volume, and delivery location.
• Damaged Items:
If an item arrives damaged, we review replacement requests on an individual basis. Claims for damaged items must be made within ¾ hour of receiving the order.
• Thank you for choosing our store! If you have any further questions, feel free to reach out.
• ESSENTIALS
• Orders cannot be cancelled once placed.
• Cancellation of orders upon delivery will incur delivery charges to be settled by the customer.
• Failure to clear delivery charges upon cancellation will result in a ban on future orders with HUNERKAARI
• We do not offer refunds or exchanges, except for unfulfilled, incorrect, damaged, or defective items. Please email with your
order details for assistance.
• We are not liable for delays caused by strikes, market closures, or governmental regulations.
• Your contact and delivery information are solely used for order fulfillment. We do not send additional follow-ups or confirmations unless necessary. Please ensure your details are accurate, especially your email address.